FAQ

1. What is Buyanic?
Buyanic is an online shopping platform offering a wide range of quality products including fashion, electronics, home essentials, beauty, and more—all at competitive prices.

2. How do I place an order?
Browse our website, add your desired items to the cart, and proceed to checkout. Follow the steps to enter your details and payment method to confirm the order.

3. What payment methods do you accept?
We only accept Cash On Delivery as of now.

4. How long will it take to receive my order?
Orders are usually processed within 24–48 hours and delivered within 3–7 business days, depending on your location.

5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.

6. What is your return policy?
We offer a 5-day return window for most products. Items must be unused and in original packaging. Visit our Return Policy page for full details.

7. Do you ship across India?
Yes, we deliver pan-India including metro cities and most Tier 2 & Tier 3 locations.

8. Is Cash on Delivery (COD) available?
Yes, COD is available on select products and pin codes. Availability will be shown during checkout.

9. How can I contact customer support?
You can reach us via email at support@buyanic.shop or through our Contact Us page. Our team responds within 24 hours.

10. Are there any hidden charges?
No hidden charges. The price you see at checkout is what you pay. Taxes and delivery charges (if any) are clearly mentioned.